Temporary Pool Closure
Due to unforeseen circumstances, Bundaberg Aquatic Centre has closed its pools since Monday 16 February. The Bundaberg Aquatic Centre is expected to reopen pools to the community on Wednesday 18 February, after a temporary closure caused by a programming fault.
Electrical system testing works were undertaken on site on Monday 16 February which caused a system error that disrupted the facility’s water treatment process.
The state-of-the-art facility has a complex chemical dosing process that efficiently balances the water treatment to ensure it remains at safe levels.
As a result of the fault, the control system software reset itself to an alternative setting overriding the facilities operating system, requiring reconfiguration on site.
The alternative program settings have now been removed, preventing future recurrence.
System experts travelled from Melbourne to manage the process.
Bundaberg Region Mayor Helen Blackburn said, as a new facility, the Bundaberg Aquatic Centre remained within its warranty period meaning the cost impact of teething problems were not borne by ratepayers.
“The Bundaberg Aquatic Centre was a complex, multi-million-dollar construction project and because of this we can expect some initial challenges,” Mayor Blackburn said.
“Our facility managers are doing a fantastic job and, while we understand that this temporary closure will cause some inconvenience for locals, we hope we have your understanding during the initial days of this state-of-the-art facility.”
Please be advised that all aquatic programs for today have been cancelled and credits will be issued where upfront payment was received. All classes in our group exercise studio will continue as normal, per the timetable.
Thank you for your patience and understanding as we work to reopen the pools at Bundaberg Aquatic Centre. We apologise for this inconvenience and look forward to seeing our community swimming with us again soon.
We expect to be open tomorrow after all system corrections and checks have taken place.
Further updates will be provided to the community on our alerts page, as well as on our Facebook page, should there be any further delays.
